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Travel Takes Off with BigMemory:

Boost Service Quality and Bookings

Set your services apart by using real-time Big Data access to enhance your customers' travel experience. Improve online trip planning. Speed up reservation processing. Personalize customer interactions before, during, and after check-in. In the fast-paced, intensely competitive travel industry, BigMemory is your ticket to making service improvements that are rewarded with higher bookings and brand loyalty.

BigMemory for Hospitality & Travel

Watch this short video that explains why BigMemory is relevant to Hospitality & Travel companies.


Why BigMemory in Hospitality & Travel?

  • Attract online travel shoppers with a high-speed website
  • Stay competitive with fast, reliable mobile bookings
  • Seamlessly scale reservation systems to keep pace with growth
  • Improve customer satisfaction by personalizing travel experiences
  • Increase yield and efficiency using real-time Big Data intelligence

BigMemory's Impact

  • Accelerated retrieval of availability data by 20x
  • Increased throughput of reservation system by 16x
  • Supports one million hotel searches per second
  • Cut response times on online travel site by 99%
  • Offloaded mainframe transactions (MIPS) by 80%
  • Slashed mainframe costs by millions annually

Industry Success Stories

Click on the different industry headers below to read how BigMemory has helped companies all around the world get instant access to all of their data.

  • Financial Services
  • Media & Entertainment
  • Logistics
  • Government
  • eCommerce
  • Marketing Services
  • Hospitality & Travel
  • Telecom
Financial Services

Better, Faster Fraud Detection Drives Higher Profits

A Fortune 500 online payments company uses BigMemory to drive real-time fraud detection and boost its bottom line

Read the Story
Media

Building a Global Media Distribution Platform with BigMemory

Major media technology provider successfully deploys platform supporting 6.5 million and prepares to expand worldwide

Read the Story
Logistics

Delivering New Revenue by Presenting Relevant Offers in Real Time

A Fortune 100 Shipping Company increases revenue by presenting relevant offers 85% faster

Read the Story
Government

Helping National Law Enforcement Agencies Solve Crimes Faster

Created an one-stop online source for all criminal justice records to aid national law enforcement

Read the Story
Retail

Top Athletic Footwear Brand Scores E-commerce Win with BigMemory

Improves scalability and performance of online selling while reducing load on backend services

Read the Story
Marketing & Loyalty

Top Loyalty Provider Adds Customers by Performing Transactions in Real Time

Signs major deals with large retail chains who demand instant service at point of sale

Read the Story
Marketing & Loyalty

Top Online Travel Service Takes Off with BigMemory

Ensuring a fast, positive customer experience for global travelers while saving millions of dollars annually on infrastructure.

Read the Story
Marketing & Loyalty

Telecommunications Leader Dials Up Profits with BigMemory

Scales online customer service to shift millions of customers away from expensive call centers.

Read the Story

Big Opportunities in Hospitality & Travel

Here are just a handful of ways travel companies are resolving Big Data issues and gaining a real-time advantage with BigMemory.

Availability

Availability

Accelerate search and selection of available flights, hotels, rooms, travel packages, and more. Store current inventory in memory for rapid retrieval by call center personnel, travel agents, global distribution systems, and Web and mobile booking engines.

Reservations

Reservations

Process more reservations — quickly, reliably, and cost-efficiently than ever before. Increase transaction throughput by at least 10x with ultra-fast access to all reservation-related data. Shorten customer interactions and gain the capacity for seamless, budget-friendly growth.

Online & Mobile Performance

Online & Mobile Performance

Ensure a superior booking experience on any device, at any scale. Boost satisfaction and conversion rates by speeding up the display of search results, images, maps, reviews, and other content. And meet the need-it-now demands of mobile users making on-the-go travel arrangements.

Yield Management

Yield Management

Give your bottom line a boost with faster, precise yield management. Run complex algorithms based on thousands of rules and terabytes of real-time inventory and demand data. Maximize profitability by updating prices in lockstep with market changes.

Personalization

Personalization

Act on real-time data to personalize travel experiences. Present relevant recommendations to online shoppers, tailor services to individual preferences, or push contextual offers and alerts to mobile devices. The opportunities to differentiate service quality are endless.

Loyalty Programs

Loyalty Programs

Add speed and scale to your loyalty program platform. Serve customers with instant access to account activity and targeted communications. BigMemory is used by loyalty providers that work with top travel brands like Expedia, Hilton, MGM, and Best Western.

Real-Time Intelligence

Real-Time Intelligence

Capitalize on Big Data analytics to optimize pricing, personalize traveler interactions, increase operational efficiency, and more. Pair BigMemory with Hadoop to analyze historical and real-time data, then respond to insights instantly.

Mainframe Offload

Mainframe Offload

Overcome capacity constraints, latency challenges, and the financial burden imposed by mainframes. Modernize your infrastructure and slash mainframe MIPS and costs — without big hardware investments.